Carriers' Images Not Threatened
Experts say most people recognize that the airlines were victims, too.
September 12, 2001
Fort Worth Star-Telegram
By Trebor Banstetter
"I think it's clear to the public that American Airlines was as much as a victim in this as the people killed in those buildings," said Lisa LeMaster of [The] LeMaster Group, a Dallas public relations firm that often represents clients in a crisis.
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